> ## Documentation Index
> Fetch the complete documentation index at: https://help-onechatai.telavi.com.ph/llms.txt
> Use this file to discover all available pages before exploring further.

# Groups

> This page contains all the necessary information regarding the group section in inbox panel.

## **Groups Section**

In the **Groups** section, you can create and manage groups of contacts to keep similar types of contacts organized in one place.

#### **Purpose of Groups**

Groups are primarily used to assemble similar types of contacts in one place for easy management. This feature is particularly useful for organizing contacts, applying group-specific actions, and filtering contacts.

Below are the steps to create and manage groups effectively:

#### **How to Create a Group**

1. **Navigate to the Groups Section**: Go to the "Groups" tab from your dashboard.

   <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-1.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=5fb18483e5ae2bfbc6d961fa7477e0b1" alt="174 Groups  TelaviOneChatAI Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-1.png" />
2. **Click on the "Create Group" Button**: On the right side of the page, you’ll find the **Create Group** button. Click on it.

   <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-2.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=d440133bf5967d913f5a11936e72777b" alt="174 Groups  TelaviOneChatAI Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-2.png" />
3. **Enter Group Name**: A page will appear where you can enter the desired group name.

   <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-3.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=d401c5c959b0e523db537a19b9f06b09" alt="174 Groups  TelaviOneChatAI Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-3.png" />
4. **Add Contacts**: After naming the group, you can start adding contacts to the group by using the filters options.

   <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-4.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=364b4c643b615598b7daf417d029b08e" alt="174 Groups  TelaviOneChatAI Resource Centre 4 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-4.png" />
5. **Save the Group**: Once you've added the necessary contacts, save the group, and it will be created.

   <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-5.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=f9004e3919e14244bdbbedaed0275014" alt="174 Groups  TelaviOneChatAI Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-5.png" />

#### **Features in the Groups Section**

* **Filters**: You can use filters in the Groups section to quickly find the group you need.

  <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-6.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=421e132128e1f650774739f1209f10e4" alt="174 Groups  TelaviOneChatAI Resource Centre 6 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-6.png" />
* **Group Table**: The Groups table displays key details, including the group name, the total number of contacts in each group, and actions you can take on each group.

  <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-7.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=daeef0363ae72a4813fbdc7cc14589df" alt="174 Groups  TelaviOneChatAI Resource Centre 7 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-7.png" />

#### **Group Actions**

Each group has an **Actions** button that allows you to:

* **Edit the Group**: Modify the group name or update the contact list.
* **Download the Group**: Export the group’s contact list as a file.
* **Delete the Group**: Permanently delete the group if it is no longer needed.

  <img src="https://mintcdn.com/telavi/coZiJ9Ha2gGa5SDj/images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-8.png?fit=max&auto=format&n=coZiJ9Ha2gGa5SDj&q=85&s=2f152f23865710749897de2ccc719f95" alt="174 Groups  TelaviOneChatAI Resource Centre 8 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/group/174.groups__TelaviOneChatAI_resource_centre-8.png" />

This feature allows you to efficiently manage large numbers of contacts with ease and flexibility.
