> ## Documentation Index
> Fetch the complete documentation index at: https://help-onechatai.telavi.com.ph/llms.txt
> Use this file to discover all available pages before exploring further.

# Alerts

> This page contains all the necessary details about the Alerts section of the Whatsapp bot settings

The **Alerts** section allows you to configure email notifications for lead interactions with your chatbot. Here’s how you can set it up:

1. **Email Subject Field**:
   * Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.

     <img src="https://mintcdn.com/telavi/i-jT_O_VcjLwqcYQ/images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-1.png?fit=max&auto=format&n=i-jT_O_VcjLwqcYQ&q=85&s=9a49bd8acc0b593d9c014663a8633865" alt="62 Alerts  TelaviOneChatAI Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-1.png" />
2. **Email Notifications Toggle**:
   * Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.

     <img src="https://mintcdn.com/telavi/i-jT_O_VcjLwqcYQ/images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-2.png?fit=max&auto=format&n=i-jT_O_VcjLwqcYQ&q=85&s=d2b0884d2346dfb0aa3694a3a7c0b71c" alt="62 Alerts  TelaviOneChatAI Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-2.png" />
3. **Email Address Field**:
   * Add the email addresses where you want to receive notifications.
   * You can add multiple email addresses by typing each one and pressing **Enter**.

     <img src="https://mintcdn.com/telavi/i-jT_O_VcjLwqcYQ/images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-3.png?fit=max&auto=format&n=i-jT_O_VcjLwqcYQ&q=85&s=c7dd98fa9287861b8a851371ac1591a6" alt="62 Alerts  TelaviOneChatAI Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-3.png" />
4. **Lead Revisit Notifications Toggle**:
   * Enable this toggle to receive notifications when a lead revisits and interacts with the bot.
   * For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.

     <img src="https://mintcdn.com/telavi/i-jT_O_VcjLwqcYQ/images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-4.png?fit=max&auto=format&n=i-jT_O_VcjLwqcYQ&q=85&s=fe730a548ba52f7cf9f6acba14fc0f3b" alt="62 Alerts  TelaviOneChatAI Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-4.png" />
5. **When to send Lead info** Here you can customize that when should the email notification should be triggerd wether: a. Begining of the flow b. 5 minutes later. c. End of the flow

   <img src="https://mintcdn.com/telavi/i-jT_O_VcjLwqcYQ/images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-5.png?fit=max&auto=format&n=i-jT_O_VcjLwqcYQ&q=85&s=c2284a4ad44bb6d3b7d6a402df5f4030" alt="62 Alerts  TelaviOneChatAI Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-TelaviOneChatAI-works/whatsapp-alerts/62.alerts__TelaviOneChatAI_resource_centre-5.png" />
6. **Save Changes**:
   * Click the **Save Changes** button to apply your settings. Your email notifications will now be active as per your configuration.
